You can feel confident when you switch to a new iComfort® Sleep System by Serta® with our 25-Year Limited Warranty and our 120-Day In-Home Trial. This trial program is offered exclusively by Serta to our retail partners, allowing you to experience your new iComfort Sleep System in your home for up to 120 days – and still exchange it if you are not completely satisfied.
Once your iComfort Sleep System is delivered and set up in your home, sleep on it for a minimum of 30 nights to adjust to the new level of comfort and support. If you are not completely satisfied after the first 30 nights, up to 120 nights, contact your Serta retailer to discuss your options.
*Policies set by local retailer. See store for details. Excludes delivery and set up fees. Other charges may apply. Offer does not apply to Serta® Adjustable Foundations, iComfort® Pillows and other iComfort® accessories.
All mattress sets sold through our Website will be delivered free of charge through a delivery agent selected by Serta. Please note that delivery on mattresses and foundations is only available in the Continental U.S. We cannot deliver mattresses or foundations to Alaska, Hawaii, Puerto Rico, APO or FPO addresses and other US Territories.
Mattresses and foundations are too heavy/large to ship via the small package delivery services (e.g. UPS, FedEx) so they will be sent to you free of charge via a white glove freight delivery. "White glove freight" is different than standard UPS, FedEx, or US Mail in that the carrier takes a larger part in making sure the product you are purchasing makes it safely off of their truck. The delivery service is a "white glove" 2 person service that includes: inside placement to room of choice, stair carries (up to 2 flights), unpacking, set-up of basic frame (tool less), setup of the adjustable base (if included in your order), removal of debris and removal and disposal of old bedding.
See our Online Purchase Terms & Conditions for additional details.